Guest Experience Manager
National Steel And Agro Industries Pvt. Ltd.
Industry: Industrial
Total Positions: 9
Job Type: Full Time/Permanent
Gender: Male
Salary: 10500INR - 15500INR (Monthly)
Education: Bachelor′s degree
Experience: 1-1 Years
Location: Ambagarh Chauki, India
Posted Date: 05-03-2024
A guest experience manager works in hospitality or entertainment venues to create exceptional experiences for guests. Their responsibilities include:
- Reception duties: Welcoming guests, checking them in and out, cash and key handling, and dealing with complaints
- Customer service: Ensuring exceptional customer service, implementing plans to improve customer satisfaction, and assisting with guests' queries and disputes
- Communication: Communicating with customers, supervisors, and other employees
- Leadership: Leading, developing, and setting the direction for the team
- Organization: Demonstrating strong organization, multi-tasking, and time management skills
- Special projects: Taking ownership of special projects and ensuring successful implementation